Acceptable Use Policy

Last updated Nov 3, 2026

This Acceptable Use Policy applies to everyone who uses the websites, apps and services operated by Lumi Innovation Pte. Ltd. ("Lumi", "we" or "us"), including the sites and apps you build and publish with Lumi. It is part of our Terms of Service. If something here conflicts with the Terms of Service, the Terms of Service apply.

1. What you may not build, publish or send

You may not use Lumi, or any site or app built with Lumi, to create, host, publish or send content that:

• infringes anyone's copyright, trademark or other rights, or that you do not have the right to share;
• impersonates a person, company or brand, or copies another site to trick visitors, including phishing pages that collect passwords, payment details or other personal information;
• contains malware, or is designed to break, overload or get around the security of any system;
• is spam, including unsolicited bulk email sent through Lumi's email features;
• sells or promotes illegal goods or services, or gives instructions for illegal activities;
• is sexually explicit, sexualizes minors in any way, or targets people under 18 to collect their personal information;
• harasses, threatens or promotes violence or hatred against people or groups;
• is fraudulent or deceptive, such as fake stores, fake investment schemes or misleading health claims;
• collects or shares other people's personal information without a lawful basis.

2. How you may not use the service

• Do not try to access accounts, projects or data that are not yours.
• Do not interfere with or overload Lumi's servers, networks or AI models, or use automated means to create accounts or consume credits.
• Do not resell, sublicense or share access to the service unless we have agreed to it in writing.
• Do not try to get around usage limits, payment requirements or any security measure.

3. Your responsibility for what you build

You are responsible for the sites and apps you build and publish with Lumi, including their content, the data they collect, and the payments they take. If your site collects personal information, you are responsible for telling your visitors how you use it and for following the laws that apply to you.

4. What we do when rules are broken

We may review content and published sites to enforce this policy. If we find a violation, we may remove content, take a published site offline, suspend or close the account, and report illegal activity to the authorities. Where it is appropriate, we will tell you what happened and how to appeal.

5. Reporting abuse

To report a site built with Lumi, or any other abuse of our service, email [email protected] with the link to the site and a short description of the problem. To report a security issue, use the same address with the subject "Security".

6. Changes

We may update this policy from time to time. The date at the top shows when it last changed.